🔹 Eligibility for Refund

1. Placement Guarantee Refund

   • If a student has successfully completed the full training program, submitted all assignments, attended required sessions, and still does not receive a placement within the committed timeline (as per MoU), a 100% course fee refund will be processed.

   • The student must meet all eligibility conditions mentioned in the MoU signed at the time of enrollment.

2. Course Cancellation by Institute

   • In the rare case that a course is cancelled by the institute due to any unforeseen reason, the full course fee will be refunded.

3. Demo Class Satisfaction

   • If a student attends the first session (demo or orientation) and is not satisfied, they must request a refund within 48 hours after the first class. In such cases, a partial fee (excluding registration or administrative fees) may be refunded.

🔹 Non-Refundable Conditions

• Registration/admission fee is non-refundable under any circumstances.

• Refunds will not be provided:

  • If the student discontinues or drops out after attending multiple sessions.

  • Due to personal reasons (relocation, change of mind, time constraints).

  • For recorded/self-paced courses once access is granted.

  • If the student fails to meet the eligibility criteria for the placement guarantee.

🔹 Refund Request Process

1. Submit a written refund request to support@marketingclutch.com with valid reasons and supporting documents (if applicable).

2. Our accounts and management team will review the request within 7 business days.

3. If approved, the refund will be processed via bank transfer within 10–15 business days.

🔐 Transparency & Support

We ensure full transparency in our process and strive to make decisions that are in the best interest of both students and the institute. If you have any queries regarding the refund policy, feel free to contact our support team.

📧 Email: support@marketingclutch.com
📞 Phone/WhatsApp: +91-9773899347